To summarise Our commitment to you is: We will advise you on the best solution We will provide efficient and effective communication We will keep you informed all the way We will remain focused on achieving your agreed objective We will regularly review your account to ensure we are meeting the objectives Making the decision to act now Making the right choice to take control of your debts is not an easy one. We will help you make that decision by: Meeting with you at when and where it is convenient Discussing your circumstances and committments in detail Explaining all the pros and cons of the solutions available Advising you on what we recommend Completing the appropriate paperwork with you as required